"The RPA landscape had changed considerably in the past several years and has evolved from being purely and emergent phenomenon to being the core theme of discussions amount outsourcing market participants."

Overview

What is RPA?

"Robotic process automation (RPA) is the application of technology that automates workflow processes, primarily for administrative work. RPA software can help automate large volumes of digital manual-processing work."

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What can A.I. robotic process automation (RPA) do?

8 ROBOTICS SKILLS

Gather, collect and validate information

Synthesize and analyse structured and unstructured data

Record and transport information and data

Calculate (a position value) and/or decide (what to do)

Communicate with and assist users, clients and customers

Orchestrate and manage activities (both robotic and human based)

Monitor, detect and report or report operational performance

Learn, anticipate and forecast (behavior and outcomes)

The Evolution of RPA

Just in case you hadn’t noticed, robotic process automation (RPA) has taken the business and IT world by storm. In actual fact, that is something of an understatement. The RPA market has grown exponentially over the last few years, confounding all estimates.

Technology Evolution

Software Testing/scripting
Screen scraping (mainframes)
OCR Recognition
Website aggregators

Business Evolution

Digital Labor (BPO /ITO/Workforce displacement)
Financial Automation
Digital Business Process Enhancement 
Tactical Automation to Strategic

The Promise of RPA

Robotic process automation (RPA) promises to increase efficiencies, reduce costs, and enhance the customer experience – which is why 74% of companies plan on investigating RPA systems in the next 12 months. Yet by 2019, it is likely that process automation will have limited impact on top-line growth for 50% of organizations.

Enter: The IBM Digital Business Automation (DBA) Platform

*McKinsey Global Institute, “A Future that works: Automation, Employment, and productivity,” 2017

Not just high volume, repetitive work!

"Automation that fits every style of work"

Potential Business Applications

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  • Automating back end business processes
  • Customer, Supplier, Employee onboarding and offboarding
  • Enhanced supply chain automation
  • M&A Activity – Due diligence, migrations and parallel systems
  • Non-invasive and cost effective integration of legacy systems
  • Reduction of tedious, repetitive, error-prone tasks

Start RPA Evaluation Criteria

  1. Rule-based & repetitive
  2. Structured input data
  3. Mid-to-high volume
  4. Peaks and troughs
  5. Not subject of ongoing optimization
  6. Prone to human error
  7. Indication FTE potential (business case input)
  8. 8Not subject of ongoing optimization

Outcome Suitable Processes to Deploy Robotics

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